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The player from Germany experienced their account reopened by Leonbet 6 months following requesting a permanent ban as a consequence of gambling addiction. The casino was uncooperative regarding GDPR information and facts and dismissed the participant's refund request without critique.
The player from India experienced his account blocked, and his deposits ended up returned. The casino experienced stopped responding to your grievance thread and experienced not presented sufficient proof against the participant. The complaint was closed as "unresolved.
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The player from Greece encountered issues using a casino reward that promised a two hundred% return with a 100 euro deposit, leading to a wagering necessity of 8000 euros. After satisfying the need and observing an level of 1320 euros, the participant only acquired two hundred euros within their most important account, In spite of disputing this with shopper assistance, who cited the reward phrases as private. The Issues Team reviewed the case and confirmed that the casino's conditions stated the maximum winnings through the reward fund were being restricted to two periods the reward amount obtained.
He lately launched his really possess Local community that goes because of the title of ‘The Gambling Local community’, where by other gamblers can post information and personal activities.
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The player from India was battling to complete the verification in the casino. The participant had been speaking in Hindi and experienced an individual translate for them throughout the online video phone verification, which the casino deemed unacceptable. The player claimed the casino experienced confiscated their winnings devoid of delivering a transparent motive.
The participant from Brazil had participated in 4 tournaments, had received prizes in Just about every, and must have received a complete of R$1050. Having said that, the casino don't just altered the payment dates and rankings and also paid just a Portion of the winnings with none specifics. The player had complained which the insufficient transparency and significant improvements in terms and conditions just after tournaments ended have been unfair.
The player from Germany suspected that the platform experienced manipulated the RTP as he had considerable losses. He demanded his account to get permanently blocked and asked for all his activity logs to generally be despatched in a very PDF structure.
The player from India experienced deposited 1450₹, gained 30190₹, and submitted a withdrawal ask for when his account was quickly closed due to alleged dollars laundering. Even with effective doc verification and attempts to clarify the problem, the casino refused to reopen the account and return his winnings.
The participant from France experienced produced a deposit and acquired winnings at Twin Casino. Soon after just one successful verification, the casino had asked for a LEON Casino selfie by using a copyright along with a web site name for second verification. He experienced submitted the verification thrice, and his withdrawal of 720 euros was delayed.